Viber Integration

Guide to Setting Up Viber Channel in Rampwin

To begin using the Viber channel in Rampwin, follow this step-by-step guide to ensure smooth integration and communication through the platform.

Pre-requisites:

Before connecting your Viber channel, make sure to:

1. Install the Viber application on your smartphone or PC.

2. Create a Viber bot and obtain the security token. (Instructions provided below).

   👉 Need help? Click here for a detailed guide.

   Step 1: Create a Viber Bot and Obtain the Token

   1. Go to the Viber Partner Website: Open Viber Partners.

   2. Login with Your Registered Phone Number: Enter the phone number associated with your Viber account and press Login.

   3. Create Your Viber Bot: Once logged in, follow the steps to create your bot and generate a security token.

   4. Copy the Security Token: You will need this token when setting up your Viber channel in Rampwin.

Step 2: Set Up Viber Channel in Rampwin

• Login to Rampwin: Go to your Rampwin dashboard.

• Navigate to Settings: In the left-hand menu, click on Settings.

• Select Channels: Under the Channels section, find and click on Viber Channel.

• Enter the Viber Bot Token: Paste the security token you copied from the Viber Partner website into the designated field.

• Complete the Setup: Follow the prompts to finalize the connection. Once done, your Viber channel will be added.

Step 3: Send and Receive Messages via Viber in Rampwin

After successfully setting up your Viber channel, you can instantly start sending and receiving messages via:

• Chat Screen: Send direct messages to your customers.

• Automation: Set up workflows to automate responses.

• Campaigns & Drip Campaigns: Run promotional and engagement campaigns to your Viber audience.