Rampwin | Chat Commerce
  • Welcome to Rampwin
  • 🚀 STARTING WITH RAMPWIN
    • Login to Rampwin
  • Connecting to a Channel
  • Add Team Members
  • Reply to Messages
  • ⚙️ Setting
    • Overview
  • My Account
  • General
  • Chat Settings
  • Blacklisting Settings
  • Live Translation Settings
  • Chat Assignment Settings
  • Chat Queue Setting
  • Reply on Conversation Status Change
  • Working Hours
  • Roles & Permissions
  • Department
  • Team
  • Quick Reply
  • Automation Workflows
  • Trigger
  • Trigger Conditions
  • Actions/Steps
  • Custom Fields
  • 🧰RAMPWIN MODULES
    • Dashboard
  • Chat
  • Search Conversation
  • Select and Download Conversations
  • Send Message
  • Contact Info
  • Chat More Options
  • Channels Overview
  • Contacts
  • Contact List
  • Custom Fields
  • Follow Ups
  • Campaigns
  • Basic Campaigns
  • Drip Campaigns
  • Automation
  • Integrations
  • Rest API
  • Facebook Leads
  • File Manager
  • Message History
  • Marketplace App
    • Shopify Marketplace Setup
  • WooCommerce Marketplace Setup
  • Setup WooCoomerce Automations
  • 🌎 Rampwin Messaging Channels
    • Connecting to a Channel
  • Channels Overview
  • WhatsApp Integration
  • Cloud API
  • Message Templates
  • Button/Options/Product Messages
  • WhatsApp Message Templates
  • Facebook Integration
  • Viber Integration
  • Store Settings
  • Message Templates
  • Page Post Comments
  • Instagram Integration
  • 🛍️STORE SETTINGS
    • WhatsApp
    • Catalog Settings
    • Products
    • Payment Settings
    • Facebook
    • Instagram
  • 💡MORE How-TO's
    • Create a Facebook Page
    • Assign Facebook Page Admin Role
    • Switch Instagram Personal to Business
    • Allow Access to Messages in Instagram
    • How to Delete WhatsApp Account
    • Setup Zoho CRM Extension
  • 💳PAYMENT METHOD AND SUBSCRIPTION
    • Add Payment Method
    • Manage Subscription Plans
  • API Documentation
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  1. ⚙️ Setting

Overview

Take Control of the platform by utilizing the options available in Settings.

PreviousReply to MessagesNextMy Account

Last updated 12 months ago

You can access the Settings Panel and its options in 2 ways.

  • From the Dashboard, go to the Left Sidebar and click Settings.

  • Or, click on the gear (⚙️) icon directly from your dashboard.

The different options available in the Settings panel of the Rampwin platform allow you to make the most out of it. By using the following options, you can simplify how the platform works and provide customers with the best-in-class user support.

Customization options to make the interface represent the business more evenly.

Create different roles and assign permissions per requirement.

Create departments to sort team members' duties in the Rampwin.

Add team members to Rampwin and assign tasks to them based on their department.

Make quick message templates to use in the chat.

Create automation workflows and run them based on user triggers.

Build a list of questions and answers for the FAQ Bot.

Build or upload answers for different user questions.

Create different fields to use while creating contacts.