Create a trial account at https://app.rampwin.com/site/signup . No credit card needed.
After signup, you would need to connect a Whatsapp number to Rampwin. This whatsapp number can be a Personal or Business Whatsapp number.
Give any meaningful name to this whatsapp like "Support". It will not be shown to users.
Prepend country code to the number (e.g. 91 for India, 55 for Brazil). So the number shall look like 91XXXXXXXXXX
This number will be used while connecting whatsapp to Ramwin. So please double cross check this number.
Select your plan from the list. You may change it later anytime.
This plan is just for getting started to Rampwin due to certain limitations.
You would need to keep open Whatsapp Web (https://web.whatsapp.com) all the time at one of your computer.
We would ask you to install one chrome extension and then you shall use Rampwin CRM to send/receive messages but keep whatsapp web open at one machine.
All the outgoing media (image, video etc) will go as plain text link.
Whatsapp Groups are not supported.
There is no limitation with incoming message type (All image/video/document/location etc) are supported.
We recommend using this Plan for your support system.
We ask you to scan a whatsapp QR code on our platform and then we take control of your whatsapp.
All the message type are supported in both incoming and outgoing messages.
Whatsapp Group are supported.
You must not open whatsapp web at your end. And keep the phone connected to Internet always.
After you have performed mentioned steps to connect whatsapp to Rampwin, you need to make sure that connection Status is "Connected"
Kindly visit https://app.rampwin.com/properties/manage to see connection status.