# System Logs

System logs are crucial records that capture the activities and events occurring within a software system or hardware device. They are vital for monitoring, troubleshooting, security auditing, and performance analysis. Below is a detailed guide on understanding, configuring, and utilizing system logs effectively.

**1. Types of System Logs**

* **Event Logs:** Record significant system events such as application launches, shutdowns, and error messages.
* **Access Logs:** Track access to resources, such as files, databases, and network services, detailing who accessed what and when.
* **Error Logs:** Capture error messages and stack traces generated by the system, applications, or services.
* **Audit Logs:** Document actions performed by users and administrators, useful for compliance and security auditing.
* **Transaction Logs:** Log detailed information about transactions in applications, often used in financial and database systems.
* **Security Logs:** Track security-related events, including login attempts, firewall activities, and potential security breaches.

## Message History

<figure><img src="/files/AI19wSLqrtAEQRbjUZmp" alt=""><figcaption></figcaption></figure>

## Conversations

<figure><img src="/files/5PvlrucmDVSoL2ILmaKA" alt=""><figcaption></figcaption></figure>

Enter the Phone Number in the Search chat by Phone Number.

Filter By Channel Select the Channel.

Select the Date Range.

Click on Export to Download the Data.

Select Department.

## User Activity

Here showing all Activities of users (Offline, Logout, Login).&#x20;

<figure><img src="/files/95oZlJ4Rwb3AUr73qDKK" alt=""><figcaption></figcaption></figure>

REST AIP Logs

<figure><img src="/files/TUVaJiOcRZ6zqqFKHkUc" alt=""><figcaption></figcaption></figure>

Click on the View Icon Button.

<figure><img src="/files/72jkJ58J9efwQc5fm6kF" alt=""><figcaption><p>Rest API Details</p></figcaption></figure>


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