When Your app is configured you can setup automation on Webhook Topics like below.
COD Order confirmation & Prepaid order notfication
Track Order
Abandoned Cart
Click on Automation.
Click on Create Automation.
Give a title, Select Channel & Choose Shopify Order Place Event.
Click on Create.
Choose Action Auto Reply Template Message.
Choose your template for COD order confirmation.
Choose your placeholders in Template message & Save.
If your template have buttons like Confirm COD Order, Cancel COD order, Connect with Agent then you have to create a separate automation for that.
User below steps to update order notes in your Shopify.
Create a new automation.
Give name, choose channel & select trigger New incoming message received.
Click on Create automation button.
Choose custom condition "List/Button Callback ID Matches" & paste your callback id in the value.
Last updated 1 year ago