# Channels

### Introduction

The Channels available at are a bridge that lets you connect different chat platforms to the Chat. Using it, you can easily manage messages that you send and receive across multiple platforms. 

<figure><img src="/files/yrQaU0KYHEAtolGyGoOy" alt=""><figcaption></figcaption></figure>

* **360Dialog**: A WhatsApp Business API provider.
* **Emma**: A service (details not specified).
* **Facebook**: Integrates Facebook messaging.
* **Instagram**: Integrates Instagram messaging.
* **Maytapi**: Another WhatsApp API provider.
* **Cloud API**: Likely another WhatsApp-related service.
* **Messagebird**: An omnichannel messaging platform.
* **Twilio SMS**: A well-known SMS messaging service.

<figure><img src="/files/RGicNSnaT6jxBPokDQOb" alt=""><figcaption></figcaption></figure>

To create a new channel, simply click the *Create Channel* button. A popup will appear asking which Channel connection you want to create.

Select the required Channel and click *Next*. Then, follow the next step to complete the connection. Check out other user guides to learn how you can create a channel for a specific chat platform option available at.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rampwin.com/setting/more/channels.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.