Channels

Lets you manage your chat commerce through Channels.

Introduction

The Channels available at are a bridge that lets you connect different chat platforms to the Chat. Using it, you can easily manage messages that you send and receive across multiple platforms.

• 360Dialog: A WhatsApp Business API provider.

• Emma: A service (details not specified).

• Facebook: Integrates Facebook messaging.

• Instagram: Integrates Instagram messaging.

• Maytapi: Another WhatsApp API provider.

• Cloud API: Likely another WhatsApp-related service.

• Messagebird: An omnichannel messaging platform.

• Twilio SMS: A well-known SMS messaging service.

To create a new channel, simply click the Create Channel button. A popup will appear asking which Channel connection you want to create.

Select the required Channel and click Next. Then, follow the next step to complete the connection. Check out other user guides to learn how you can create a channel for a specific chat platform option available at.