> For the complete documentation index, see [llms.txt](https://docs.rampwin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rampwin.com/setting/account-setting/my-account/chat-settings.md).

# Chat Settings

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2Fk7TibUw6fjmEwguGbFmH%2Fimage.png?alt=media&amp;token=55950b9e-6bad-4421-8236-58939e838929" alt=""><figcaption></figcaption></figure>

Assign Chat to First Replier -> If anyone reply to the particular chat which comes to business that chat will auto assign to that particular user.

Keep a Chat unread on click -> if anyone click on any chat don't mark as read.

Send Chat Notification To Managers -> admin also get the notfication that this chat received.

Send Agent Name in Text Messages -> Append agent name in the along with text.