Assign Chat to First Replier -> If anyone reply to the particular chat which comes to business that chat will auto assign to that particular user.
Keep a Chat unread on click -> if anyone click on any chat don't mark as read.
Send Chat Notification To Managers -> admin also get the notfication that this chat received.
Send Agent Name in Text Messages -> Append agent name in the along with text.
Last updated 2 years ago
