> For the complete documentation index, see [llms.txt](https://docs.rampwin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rampwin.com/setting/account-setting/departments.md).

# Departments

Using the Department setting, you can create new Departments; Edit and Delete them. Using a particular department, you can sort your [Team](broken://pages/VchiCqrbPAUPOE0VMpv4) members and provide them with access to manage specific channel(s).

To open the Department setting, go to **Settings** and then select the **Department** tab.

<figure><img src="/files/weLxT55dxs1Ph639G74L" alt=""><figcaption></figcaption></figure>

Create a Department&#x20;

On the Department window, click **Create Department**.

<figure><img src="/files/AnOANMKzLpBkhJNNtQ6H" alt=""><figcaption></figcaption></figure>

Then, input Department; select Channels and Agents( Team members) if any. Once done, click **Save**.

<figure><img src="/files/SkMcOWO8H6qHseow1ZDI" alt=""><figcaption></figcaption></figure>

### Edit a Department&#x20;

<figure><img src="/files/5vIvw9X198a4zeZS87oe" alt=""><figcaption></figcaption></figure>

Open **Settings** → **Department** → and click on the Edit <img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FtM0TpJ2uFQAN4Ck2pMsa%2FEdit%20Button%20Blue.png?alt=media&#x26;token=e5fd4863-2e0e-4e4c-9854-bca693646d06" alt="" data-size="line">icon.

<figure><img src="/files/kckSC58lU6ciyqYNVumT" alt=""><figcaption></figcaption></figure>

Then make appropriate changes and click **Update** to save changes.

### Delete a Department

<figure><img src="/files/A2TtobS4NavQD9lJnzUG" alt=""><figcaption></figcaption></figure>

Click the Trash<img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2F3Of4IVOBkTD6Yfey20F7%2FDelete%20Button.png?alt=media&#x26;token=82c696d8-8f39-4ebd-82c3-f74f28e61d38" alt="" data-size="line">icon next to the edit button.

<figure><img src="/files/gQwA0nAJfZi7Po3AN5kW" alt=""><figcaption></figcaption></figure>

Then click **Confirm** to finalize deleting.
