# Departments

Using the Department setting, you can create new Departments; Edit and Delete them. Using a particular department, you can sort your [Team](https://docs.rampwin.com/setting/account-setting/broken-reference) members and provide them with access to manage specific channel(s).

To open the Department setting, go to **Settings** and then select the **Department** tab.

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FTHSzZpkmL9zxUFQcu0P8%2Fimage.png?alt=media&#x26;token=1a312cf4-8a2f-4b33-9880-413a2672a334" alt=""><figcaption></figcaption></figure>

Create a Department&#x20;

On the Department window, click **Create Department**.

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FrPKNihJXW1jzsh3QRAMs%2Fscreenshot-nimbusweb.me-2024.06.03-10_42_26%20(6).png?alt=media&#x26;token=ede7873d-f21a-4866-b590-1f4eee7a305f" alt=""><figcaption></figcaption></figure>

Then, input Department; select Channels and Agents( Team members) if any. Once done, click **Save**.

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FrAWvAKcyYPk4HSMMRapX%2Fscreenshot-nimbusweb.me-2024.06.03-10_42_26%20(7).png?alt=media&#x26;token=09be0c0b-93af-45ec-8e22-5023131ee59b" alt=""><figcaption></figcaption></figure>

### Edit a Department&#x20;

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FyrxSqAdmIw1eGDTbHIdc%2Fscreenshot-nimbusweb.me-2024.06.03-10_42_26%20(7).png?alt=media&#x26;token=72db7d5b-b77e-4402-8f2c-5aa4a343f244" alt=""><figcaption></figcaption></figure>

Open **Settings** → **Department** → and click on the Edit <img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FtM0TpJ2uFQAN4Ck2pMsa%2FEdit%20Button%20Blue.png?alt=media&#x26;token=e5fd4863-2e0e-4e4c-9854-bca693646d06" alt="" data-size="line">icon.

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FMBxP5xs6YbZxyOBL7qmM%2Fimage.png?alt=media&#x26;token=c8b65e5d-e58d-4eac-b5bc-c191541d8edf" alt=""><figcaption></figcaption></figure>

Then make appropriate changes and click **Update** to save changes.

### Delete a Department

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FsZnVcAEHMEgVey4N5hsn%2Fscreenshot-nimbusweb.me-2024.06.03-10_42_26%20(8).png?alt=media&#x26;token=0024016e-d2a0-4ea0-ab61-b4ae93d09163" alt=""><figcaption></figcaption></figure>

Click the Trash<img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2F3Of4IVOBkTD6Yfey20F7%2FDelete%20Button.png?alt=media&#x26;token=82c696d8-8f39-4ebd-82c3-f74f28e61d38" alt="" data-size="line">icon next to the edit button.

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2Famb82usY2GrICSEfl5dq%2Fimage.png?alt=media&#x26;token=69efcb8d-291b-4082-a58b-99efe984b28b" alt=""><figcaption></figcaption></figure>

Then click **Confirm** to finalize deleting.
