# Rampwin | Chat Commerce

## Main Content

- [All Steps](https://docs.rampwin.com/all-steps.md)
- [Create an Account](https://docs.rampwin.com/create-an-account.md): Create new Account
- [Login](https://docs.rampwin.com/login.md)
- [Channel](https://docs.rampwin.com/channel.md)
- [Dashboard](https://docs.rampwin.com/dashboard.md)
- [Chat](https://docs.rampwin.com/chat.md)
- [Contacts](https://docs.rampwin.com/contacts.md)
- [Campaigns](https://docs.rampwin.com/campaigns.md)
- [Drip Campaigns](https://docs.rampwin.com/drip-campaigns.md): Broadcast multiple messages on a timely manner to a single or multiple contacts.
- [Automation Workflow](https://docs.rampwin.com/automation-workflow.md)
- [Starting Point](https://docs.rampwin.com/automation-workflow/starting-point.md): Trigger Node
- [Workflow](https://docs.rampwin.com/automation-workflow/workflow.md)
- [Messaging](https://docs.rampwin.com/automation-workflow/messaging.md)
- [Customer Interaction](https://docs.rampwin.com/automation-workflow/customer-interaction.md)
- [Security](https://docs.rampwin.com/automation-workflow/security.md)
- [Technical](https://docs.rampwin.com/automation-workflow/technical.md)
- [Tagging](https://docs.rampwin.com/automation-workflow/tagging.md)
- [Payment Processing](https://docs.rampwin.com/automation-workflow/payment-processing.md)
- [Whatsapp Chat Commerce](https://docs.rampwin.com/automation-workflow/whatsapp-chat-commerce.md)
- [Follow-Ups](https://docs.rampwin.com/follow-ups.md): Find out more about user's decision for something based on the previous conversation.
- [Setting](https://docs.rampwin.com/setting.md): Take Control of the platform by utilizing the options available in Settings.
- [Account Setting](https://docs.rampwin.com/setting/account-setting.md)
- [My Account](https://docs.rampwin.com/setting/account-setting/my-account.md)
- [General Information](https://docs.rampwin.com/setting/account-setting/my-account/general-information.md)
- [Chat Settings](https://docs.rampwin.com/setting/account-setting/my-account/chat-settings.md)
- [Blacklisting Settings](https://docs.rampwin.com/setting/account-setting/my-account/blacklisting-settings.md)
- [Chat Assignment Settings](https://docs.rampwin.com/setting/account-setting/my-account/chat-assignment-settings.md)
- [Blacklisting Settings](https://docs.rampwin.com/setting/account-setting/my-account/blacklisting-settings-1.md)
- [Live Translation Settings](https://docs.rampwin.com/setting/account-setting/my-account/live-translation-settings.md)
- [Chat Queue Setting](https://docs.rampwin.com/setting/account-setting/my-account/chat-queue-setting.md)
- [Working Hours Settings](https://docs.rampwin.com/setting/account-setting/my-account/working-hours-settings.md)
- [Roles & Permissions](https://docs.rampwin.com/setting/account-setting/roles-and-permissions.md)
- [Teams](https://docs.rampwin.com/setting/account-setting/teams.md)
- [Departments](https://docs.rampwin.com/setting/account-setting/departments.md)
- [Quick Replies](https://docs.rampwin.com/setting/account-setting/quick-replies.md)
- [Custom Fields](https://docs.rampwin.com/setting/account-setting/custom-fields.md)
- [More](https://docs.rampwin.com/setting/more.md)
- [Channels](https://docs.rampwin.com/setting/more/channels.md): Lets you manage your chat commerce through Channels.
- [Cloud API](https://docs.rampwin.com/setting/more/channels/cloud-api.md)
- [Manage Templates](https://docs.rampwin.com/setting/more/channels/cloud-api/manage-templates.md): Templates manage
- [Interactive Messages](https://docs.rampwin.com/setting/more/channels/cloud-api/interactive-messages.md)
- [Whatsapp Flows](https://docs.rampwin.com/setting/more/channels/cloud-api/whatsapp-flows.md)
- [Store Settings](https://docs.rampwin.com/setting/more/channels/cloud-api/store-settings.md): Through Facebook chat, if you want to process orders and payments, you can utilize the Facebook Store Settings. You can either click on Store Settings or Details to access the controls.
- [Manage Profile](https://docs.rampwin.com/setting/more/channels/cloud-api/manage-profile.md): WhatsApp Business Profile
- [Facebook](https://docs.rampwin.com/setting/more/channels/facebook.md)
- [Instagram](https://docs.rampwin.com/setting/more/channels/instagram.md)
- [Unofficial Whatsapp](https://docs.rampwin.com/setting/more/channels/unofficial-whatsapp.md)
- [Billing](https://docs.rampwin.com/setting/more/billing.md)
- [File Manager](https://docs.rampwin.com/setting/more/file-manager.md): Upload files and manage them efficiently.
- [Integrations](https://docs.rampwin.com/setting/more/integrations.md): Integrate 3rd Party APIs and Platforms
- [Shopify](https://docs.rampwin.com/setting/more/integrations/shopify.md): With the Shopify Marketplace App you can send order reminders, cart abandoned notifications, order fulfillment notification & many more things.
- [Setup Shopify Automations](https://docs.rampwin.com/setting/more/integrations/shopify/setup-shopify-automations.md): When Your app is configured you can setup automation on Webhook Topics like below.
- [WooCommerce](https://docs.rampwin.com/setting/more/integrations/woocommerce.md): With the WooCommerce Marketplace App you can send order reminders, cart abandoned notifications, order fulfillment notification & many more things.
- [Setup WooCoomerce Automations](https://docs.rampwin.com/setting/more/integrations/woocommerce/setup-woocoomerce-automations.md): When Your app is configured you can setup automation on Webhook Topics like below.
- [System Logs](https://docs.rampwin.com/system-logs.md)

## Legacy Docs

- [Welcome to Rampwin](https://docs.rampwin.com/english/welcome-to-rampwin.md): Hello there, welcome to Rampwin's easy-to-follow user documentation. It includes simple instructions to help you make the most out of the platform.
- [Login to Rampwin](https://docs.rampwin.com/english/starting-with-rampwin/login-to-rampwin.md): Easy login.
- [Connecting to a Channel](https://docs.rampwin.com/english/connecting-to-a-channel.md): This guide will help you access Rampwin Channels and its options.
- [Add Team Members](https://docs.rampwin.com/english/add-team-members.md)
- [Reply to Messages](https://docs.rampwin.com/english/reply-to-messages.md): Stay updated with user queries and respond to them promptly
- [Overview](https://docs.rampwin.com/english/setting/overview.md): Take Control of the platform by utilizing the options available in Settings.
- [My Account](https://docs.rampwin.com/english/my-account.md)
- [General](https://docs.rampwin.com/english/general.md)
- [Chat Settings](https://docs.rampwin.com/english/chat-settings.md)
- [Blacklisting Settings](https://docs.rampwin.com/english/blacklisting-settings.md)
- [Live Translation Settings](https://docs.rampwin.com/english/live-translation-settings.md)
- [Chat Assignment Settings](https://docs.rampwin.com/english/chat-assignment-settings.md)
- [Chat Queue Setting](https://docs.rampwin.com/english/chat-queue-setting.md)
- [Reply on Conversation Status Change](https://docs.rampwin.com/english/reply-on-conversation-status-change.md)
- [Working Hours](https://docs.rampwin.com/english/working-hours.md)
- [Roles & Permissions](https://docs.rampwin.com/english/roles-and-permissions.md)
- [Department](https://docs.rampwin.com/english/department.md)
- [Team](https://docs.rampwin.com/english/team.md)
- [Quick Reply](https://docs.rampwin.com/english/quick-reply.md)
- [Automation Workflows](https://docs.rampwin.com/english/automation-workflows.md)
- [Trigger](https://docs.rampwin.com/english/trigger.md)
- [Trigger Conditions](https://docs.rampwin.com/english/trigger-conditions.md)
- [Actions/Steps](https://docs.rampwin.com/english/actions-steps.md)
- [Custom Fields](https://docs.rampwin.com/english/custom-fields.md)
- [Dashboard](https://docs.rampwin.com/english/rampwin-modules/dashboard.md): Glance at conversations and tickets; access different modules, and much more.
- [Chat](https://docs.rampwin.com/english/chat.md): Stay updated with user queries and respond to them promptly.
- [Search Conversation](https://docs.rampwin.com/english/search-conversation.md): Find and communicate with contacts from where you left.
- [Select and Download Conversations](https://docs.rampwin.com/english/select-and-download-conversations.md)
- [Send Message](https://docs.rampwin.com/english/send-message.md)
- [Contact Info](https://docs.rampwin.com/english/contact-info.md)
- [Chat More Options](https://docs.rampwin.com/english/chat-more-options.md)
- [Channels Overview](https://docs.rampwin.com/english/channels-overview.md): Rampwin lets you manage your chat commerce through Channels.
- [Contacts](https://docs.rampwin.com/english/contacts.md): Manage your contacts effectively
- [Contact List](https://docs.rampwin.com/english/contact-list.md): Create groups of contacts.
- [Custom Fields](https://docs.rampwin.com/english/custom-fields-1.md)
- [Follow Ups](https://docs.rampwin.com/english/follow-ups.md): Find out more about user's decision for something based on the previous conversation.
- [Campaigns](https://docs.rampwin.com/english/campaigns.md): Broadcast manual or scheduled messages using the Campaigns module.
- [Basic Campaigns](https://docs.rampwin.com/english/basic-campaigns.md): Broadcast a single message to multiple or individual contact.
- [Drip Campaigns](https://docs.rampwin.com/english/drip-campaigns.md): Broadcast multiple messages on a timely manner to a single or multiple contacts.
- [Integrations](https://docs.rampwin.com/english/integrations.md): Integrate 3rd Party APIs and Platforms
- [Rest API](https://docs.rampwin.com/english/rest-api.md): Integrate 3rd party platforms through REST API
- [Facebook Leads](https://docs.rampwin.com/english/facebook-leads.md): Capture Facebook Page Leads on Rampwin.
- [File Manager](https://docs.rampwin.com/english/file-manager.md): Upload files and manage them efficiently.
- [Message History](https://docs.rampwin.com/english/message-history.md): View all messages exchanged from a single place.
- [Marketplace App](https://docs.rampwin.com/english/marketplace-app.md): Rampwin's Marketplace App module is designed to help businesses showcase their products and services, manage their sales and customers, and grow their business online.
- [Shopify Marketplace Setup](https://docs.rampwin.com/english/marketplace-app/shopify-marketplace-setup.md): With the Shopify Marketplace App you can send order reminders, cart abandoned notifications, order fulfillment notification & many more things.
- [WooCommerce Marketplace Setup](https://docs.rampwin.com/english/woocommerce-marketplace-setup.md): With the WooCommerce Marketplace App you can send order reminders, cart abandoned notifications, order fulfillment notification & many more things.
- [Setup WooCoomerce Automations](https://docs.rampwin.com/english/setup-woocoomerce-automations.md): When Your app is configured you can setup automation on Webhook Topics like below.
- [Connecting to a Channel](https://docs.rampwin.com/english/rampwin-messaging-channels/connecting-to-a-channel.md): This guide will help you access Rampwin Channels and its options
- [WhatsApp Integration](https://docs.rampwin.com/english/whatsapp-integration.md): Rampwin Channels let you connect with WhatsApp Business API and exchange messages with customers on WhatsApp. The integration is simple and quick but requires WhatsApp approval.
- [Cloud API](https://docs.rampwin.com/english/cloud-api.md): Connect Rampwin to cloud-hosted version of the WhatsApp Business Platform, and chat with customers over WhatsApp.
- [Message Templates](https://docs.rampwin.com/english/message-templates.md)
- [Button/Options/Product Messages](https://docs.rampwin.com/english/button-options-product-messages.md): Send interactive messages.
- [WhatsApp Message Templates](https://docs.rampwin.com/english/whatsapp-message-templates.md): With WhatsApp Message Templates, stay connected with your customers even after the WhatsApp Business Platform's 24 Hour of Customer Service Window.
- [Facebook Integration](https://docs.rampwin.com/english/facebook-integration.md): Interact with Facebook users through the Rampwin channel using a Facebook Page.
- [Viber Integration](https://docs.rampwin.com/english/viber-integration.md): Guide to Setting Up Viber Channel in Rampwin
- [Store Settings](https://docs.rampwin.com/english/store-settings.md)
- [Message Templates](https://docs.rampwin.com/english/message-templates-1.md)
- [Page Post Comments](https://docs.rampwin.com/english/page-post-comments.md)
- [Instagram Integration](https://docs.rampwin.com/english/instagram-integration.md): Rampwin Instagram Channel lets you interact with your customers using Instagram Business Account Direct Messages.
- [WhatsApp](https://docs.rampwin.com/english/store-settings-1/whatsapp.md): Through this guide utilise WhatsApp Store Settings
- [Catalog Settings](https://docs.rampwin.com/english/store-settings-1/catalog-settings.md): Access Product Catalog on Facebook to process orders from WhatsApp Channels.
- [Products](https://docs.rampwin.com/english/store-settings-1/products.md)
- [Payment Settings](https://docs.rampwin.com/english/store-settings-1/payment-settings.md)
- [Facebook](https://docs.rampwin.com/english/store-settings-1/facebook.md)
- [Instagram](https://docs.rampwin.com/english/store-settings-1/instagram.md)
- [Create a Facebook Page](https://docs.rampwin.com/english/more-how-tos/create-a-facebook-page.md): To create a RUM Work Facebook Channel it's necessary to have a Facebook Page. This guide will help you how to create one.
- [Assign Facebook Page Admin Role](https://docs.rampwin.com/english/more-how-tos/assign-facebook-page-admin-role.md): To create a RUM Work Facebook Channel it's necessary that you're the admin of the Facebook Page that you'll connect with RUM Work Channel.
- [Switch Instagram Personal to Business](https://docs.rampwin.com/english/more-how-tos/switch-instagram-personal-to-business.md): An Instagram Business Account is necessary to create an Instagram Channel in RUM Work. The following guide will assist you in how to convert a personal account into a business.
- [Allow Access to Messages in Instagram](https://docs.rampwin.com/english/more-how-tos/allow-access-to-messages-in-instagram.md): For RUM Work Instagram Channel to work and interact with customers over Instagram Direct Messages, allowing access is must. The following steps will assist you how to do that.
- [How to Delete WhatsApp Account](https://docs.rampwin.com/english/more-how-tos/how-to-delete-whatsapp-account.md)
- [Setup Zoho CRM Extension](https://docs.rampwin.com/english/more-how-tos/setup-zoho-crm-extension.md)
- [Add Payment Method](https://docs.rampwin.com/english/payment-method-and-subscription/add-payment-method.md): Add and Manage Payment Methods to Subscribe RUM Work Plans
- [Manage Subscription Plans](https://docs.rampwin.com/english/payment-method-and-subscription/manage-subscription-plans.md): Upgrade, Downgrade, Change Currency, and Plan's Billing Cycle.