Viber Integration
Guide to Setting Up Viber Channel in Rampwin
To begin using the Viber channel in Rampwin, follow this step-by-step guide to ensure smooth integration and communication through the platform.
Pre-requisites:
Before connecting your Viber channel, make sure to:
Install the Viber application on your smartphone or PC.
Create a Viber bot and obtain the security token. (Instructions provided below).
👉 Need help? Click here for a detailed guide.
Step 1: Create a Viber Bot and Obtain the Token
Go to the Viber Partner Website: Open Viber Partners.
Login with Your Registered Phone Number: Enter the phone number associated with your Viber account and press Login.
Create Your Viber Bot: Once logged in, follow the steps to create your bot and generate a security token.
Copy the Security Token: You will need this token when setting up your Viber channel in Rampwin.
Step 2: Set Up Viber Channel in Rampwin
Login to Rampwin: Go to your Rampwin dashboard.
Navigate to Settings: In the left-hand menu, click on Settings.
Select Channels: Under the Channels section, find and click on Viber Channel.
Enter the Viber Bot Token: Paste the security token you copied from the Viber Partner website into the designated field.
Complete the Setup: Follow the prompts to finalize the connection. Once done, your Viber channel will be added.
Step 3: Send and Receive Messages via Viber in Rampwin
After successfully setting up your Viber channel, you can instantly start sending and receiving messages via:
Chat Screen: Send direct messages to your customers.
Automation: Set up workflows to automate responses.
Campaigns & Drip Campaigns: Run promotional and engagement campaigns to your Viber audience.
Last updated