> For the complete documentation index, see [llms.txt](https://docs.rampwin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rampwin.com/english/viber-integration.md).

# Viber Integration

To begin using the Viber channel in Rampwin, follow this step-by-step guide to ensure smooth integration and communication through the platform.

#### **Pre-requisites:**

Before connecting your Viber channel, make sure to:

1. **Install the Viber application** on your smartphone or PC.
2. **Create a Viber bot** and obtain the security token. (Instructions provided below).

   👉 Need help? [Click here](https://help.viber.com/hc/en-us/articles/15247629658525-Bot-commercial-model) for a detailed guide.\ <br>

   #### **Step 1: Create a Viber Bot and Obtain the Token**

   1. **Go to the Viber Partner Website**: Open [Viber Partners](https://partners.viber.com/).
   2. **Login with Your Registered Phone Number**: Enter the phone number associated with your Viber account and press **Login**.
   3. **Create Your Viber Bot**: Once logged in, follow the steps to create your bot and generate a security token.
   4. **Copy the Security Token**: You will need this token when setting up your Viber channel in Rampwin.

**Step 2: Set Up Viber Channel in Rampwin**

* **Login to Rampwin**: Go to your Rampwin dashboard.
* **Navigate to Settings**: In the left-hand menu, click on **Settings**.
* **Select Channels**: Under the **Channels** section, find and click on **Viber Channel**.
* **Enter the Viber Bot Token**: Paste the security token you copied from the Viber Partner website into the designated field.
* **Complete the Setup**: Follow the prompts to finalize the connection. Once done, your Viber channel will be added.

{% embed url="<https://www.loom.com/share/56599391a88749788ec24c792b9bf920>" %}

#### **Step 3: Send and Receive Messages via Viber in Rampwin**

After successfully setting up your Viber channel, you can instantly start sending and receiving messages via:

* **Chat Screen**: Send direct messages to your customers.
* **Automation**: Set up workflows to automate responses.
* **Campaigns & Drip Campaigns**: Run promotional and engagement campaigns to your Viber audience.