# WhatsApp

### Overview

WhatsApp Store Settings allows you to process orders and payments through RUM Work. We provide support to WhatsApp using 4 Channels -

1. [360dialog](broken://pages/ICaj3MaCaZVFxuyjO8dZ)
2. [Emma](broken://pages/5Zybshi4Ij6lvAkMfxou)
3. [Maytapi](broken://pages/3EoloiABHbTMXPvdlEfP)
4. And [Cloud API](broken://pages/2gcD3539AyaRgi9CliBI)

For Maytapi WhatsApp Store Settings, you can refer to our [Maytapi Integration](broken://pages/3EoloiABHbTMXPvdlEfP#store-settings) docs. And for the remaining WhatsApp Channels, you can follow this guide to utilise Store Settings. 

### Open Store Settings

To open WhatsApp Store Settings for 360dialog, Emma and Cloud API, simply click the **Store Settings** for the respective channel in the Channels. 

This will the WhatsApp Store Settings with the following options,

![WhatsApp Store Settings Options](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FOqj50sD0p3WBodHVnWrw%2FOpening%20Store%20Settings%20for%20the%20WhatsApp.png?alt=media\&token=05cfd0e6-8f49-4ad9-bdbb-2093f85c50e1)

This will the WhatsApp Store Settings with the following options,

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FHGwQI8mk9LjcH64kyCcQ%2FWhatsApp%20Store%20Settings%20for%20360dialog%20and%20others.png?alt=media&#x26;token=4db32b0d-e41f-4e69-9457-d012d4e53b74" alt=""><figcaption><p>WhatsApp Store Settings Options</p></figcaption></figure>

* **Catalog Settings** - Using this, you can access the products list (catalog) on Facebook. Or, create new lists of products (Catalogs.)
* **Products** -&#x20;
* **Payment Settings** - Setup payment partners to process orders.

Explore the following doc pages to learn more about Store Settings' options.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rampwin.com/english/store-settings-1/whatsapp.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.