# Select and Download Conversations
In the Conversation Tray, you can filter chats by their status and group. In addition, you can add contacts as well as download all the chats you had with your customers.
The filter options are,
* All Contacts: By default you see conversation of all the contacts.
* Starred Contact: View conversation of the contacts that you've pinned.
* Unread Contacts: View chats that you haven't read.
If you want to add a contact using chat, you can click the add contact button
And if you want to download the conversations, simply click the download button
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.rampwin.com/english/select-and-download-conversations.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
: By default you see conversation of all the contacts.
* Starred Contact
: View conversation of the contacts that you've pinned.
* Unread Contacts
: View chats that you haven't read.
If you want to add a contact using chat, you can click the add contact button
And if you want to download the conversations, simply click the download button
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.rampwin.com/english/select-and-download-conversations.md?ask=