> For the complete documentation index, see [llms.txt](https://docs.rampwin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rampwin.com/english/page-post-comments.md).

# Page Post Comments

For your Facebook Channel, you can view the page’s post comments connected to Rampwin. Furthermore, you can reply in a private message both manually and automatically.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2Fjx03rY4va3Gece6AzjqZ%2F0?alt=media" alt=""><figcaption></figcaption></figure>

To access this option, click **Page Post Comments**. This will take you to the Comments settings, where you’ll see all the comments on the post. Plus, you can,

* View Post
* Visit Comment
* Search Comments
* View Newer or Older Comments
* Send Private Message
* And Access Automation tab for Facebook Comments.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FWo4DPMM7YYQ8A7YWV4DN%2F1?alt=media" alt=""><figcaption></figcaption></figure>

To send a private message manually, click on **Send Private Message**. This will open the Private Replies modal with the option to send,

* Text (With optional QUICK REPLIES)

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FHIZ3rlyMBgnVsiLbvvit%2F2?alt=media" alt=""><figcaption></figcaption></figure>

And another send option is,

* Text with Buttons

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FTwPWNuEGWu5VSNuCfOZ2%2F3?alt=media" alt=""><figcaption></figcaption></figure>

In the Button option, you get options to select button types as,

* Postback
* And URL.

Enter your details, and once done, click **Save**.

### Automation <a href="#mhy4brtr55f0" id="mhy4brtr55f0"></a>

To send an auto-reply to the post comment, switch to the *Automation* tab and click **Setup Post Auto Private Reply**.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FmU9eZExXe5AzLWG0HuCx%2F4?alt=media" alt=""><figcaption></figcaption></figure>

The Private Replies modal will open, there you get the option to track posts comments: **Comments Tracking**,

* Track Comments under a (SPECIFIC) Post

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FHWGUaRILLtCoEVkOF2rc%2F5?alt=media" alt=""><figcaption></figcaption></figure>

Select the post you want to track comments for. The other tracking option you get is,

* Track Comments under (ANY) Post

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FNTVk60tg4yw5gGfSyS8t%2F6?alt=media" alt=""><figcaption></figcaption></figure>

Once selected the post comments tracking option, you get auto reply types as,

* Text (With optional QUICK REPLIES)

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FX7AbAtSg3mUGQtkaWGFZ%2F7?alt=media" alt=""><figcaption></figcaption></figure>

And,

* Text with Buttons

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FNjJIbmp33HDwKn2oQjlA%2F8?alt=media" alt=""><figcaption></figcaption></figure>

Enter your details, and once done, click **Save**. The created auto-private reply will appear in the library like the following,

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FULlQR3WW8AsZuZ1MgD2r%2F9?alt=media" alt=""><figcaption></figcaption></figure>

You can set the reply to Inactive, Active and Delete.