# Page Post Comments

For your Facebook Channel, you can view the page’s post comments connected to Rampwin. Furthermore, you can reply in a private message both manually and automatically.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2Fjx03rY4va3Gece6AzjqZ%2F0?alt=media" alt=""><figcaption></figcaption></figure>

To access this option, click **Page Post Comments**. This will take you to the Comments settings, where you’ll see all the comments on the post. Plus, you can,

* View Post
* Visit Comment
* Search Comments
* View Newer or Older Comments
* Send Private Message
* And Access Automation tab for Facebook Comments.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FWo4DPMM7YYQ8A7YWV4DN%2F1?alt=media" alt=""><figcaption></figcaption></figure>

To send a private message manually, click on **Send Private Message**. This will open the Private Replies modal with the option to send,

* Text (With optional QUICK REPLIES)

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FHIZ3rlyMBgnVsiLbvvit%2F2?alt=media" alt=""><figcaption></figcaption></figure>

And another send option is,

* Text with Buttons

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FTwPWNuEGWu5VSNuCfOZ2%2F3?alt=media" alt=""><figcaption></figcaption></figure>

In the Button option, you get options to select button types as,

* Postback
* And URL.

Enter your details, and once done, click **Save**.

### Automation <a href="#mhy4brtr55f0" id="mhy4brtr55f0"></a>

To send an auto-reply to the post comment, switch to the *Automation* tab and click **Setup Post Auto Private Reply**.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FmU9eZExXe5AzLWG0HuCx%2F4?alt=media" alt=""><figcaption></figcaption></figure>

The Private Replies modal will open, there you get the option to track posts comments: **Comments Tracking**,

* Track Comments under a (SPECIFIC) Post

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FHWGUaRILLtCoEVkOF2rc%2F5?alt=media" alt=""><figcaption></figcaption></figure>

Select the post you want to track comments for. The other tracking option you get is,

* Track Comments under (ANY) Post

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FNTVk60tg4yw5gGfSyS8t%2F6?alt=media" alt=""><figcaption></figcaption></figure>

Once selected the post comments tracking option, you get auto reply types as,

* Text (With optional QUICK REPLIES)

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FX7AbAtSg3mUGQtkaWGFZ%2F7?alt=media" alt=""><figcaption></figcaption></figure>

And,

* Text with Buttons

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FNjJIbmp33HDwKn2oQjlA%2F8?alt=media" alt=""><figcaption></figcaption></figure>

Enter your details, and once done, click **Save**. The created auto-private reply will appear in the library like the following,

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhElFPtMZjXYjDDMBT5q2%2Fuploads%2FULlQR3WW8AsZuZ1MgD2r%2F9?alt=media" alt=""><figcaption></figcaption></figure>

You can set the reply to Inactive, Active and Delete.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rampwin.com/english/page-post-comments.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.