# Department ### Overview Using the Department setting, you can create new Departments; Edit and Delete them. Using a particular department, you can sort your [Team](broken://pages/VchiCqrbPAUPOE0VMpv4) members and provide them with access to manage specific channel(s). To open the Department setting, go to **Settings** and then select the **Department** tab.
Create a Department On the Department window, click **Create Department**.
Then, input Department; select Channels and Agents( Team members) if any. Once done, click **Save**.
### Edit a Department
Open **Settings** → **Department** → and click on the Edit icon.
Then make appropriate changes and click **Update** to save changes. ### Delete a Department
Click the Trashicon next to the edit button.
Then click **Confirm** to finalize deleting. ### Download Team
To download details of your Team member's account, click the **Download** button. ### Edit a Team Member
Open **Settings** → **Team** → and click on the Edit icon.
Then make appropriate changes to the Department, Roles and Status. Once edited, click **Update** to save changes. ### Delete a Team Member
Open **Settings** → **Team** → and click on the Trash icon
### What's Next? You've added your teammates, now you should know how you can respond to user messages. Let's explore that in the Chat module. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.rampwin.com/english/department.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.