> For the complete documentation index, see [llms.txt](https://docs.rampwin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rampwin.com/english/contact-info.md).
# Contact Info
The Contact Info section of the Chat module lets you save contact's basic details; create a ticket and edit the contact.
To access the Contact Info, click on the Contact's name.
### Save Basic Details
The Basic Details tab of the Contact Info, allows you to set contact's Full Name, Tags, and Remarks.
After adding the details, click the **Save** button to apply changes.
### Create Ticket
If you want to create a Ticket using chat, click on the **Ticket** tab in the Contact Info.
You'd see previously created tickets, if any. To create a new one, click **Create New Ticket**.
A popup will come to create the ticket. Enter the details as needed and once done, click **Create**.
### Edit Contact
To edit a contact using chat, click the Edit button icon in the contact info.
The Edit Contact popup will appear. Here, you can edit the contact details such as Phone Number, Tags, Full Name, Email, Time zone, Custom Fields and more.
Once edit the contact, click **Save**.
in the contact info.
