# Contact Info
The Contact Info section of the Chat module lets you save contact's basic details; create a ticket and edit the contact.
To access the Contact Info, click on the Contact's name.
### Save Basic Details
The Basic Details tab of the Contact Info, allows you to set contact's Full Name, Tags, and Remarks.
After adding the details, click the **Save** button to apply changes.
### Create Ticket
If you want to create a Ticket using chat, click on the **Ticket** tab in the Contact Info.
You'd see previously created tickets, if any. To create a new one, click **Create New Ticket**.
A popup will come to create the ticket. Enter the details as needed and once done, click **Create**.
### Edit Contact
To edit a contact using chat, click the Edit button icon in the contact info.
The Edit Contact popup will appear. Here, you can edit the contact details such as Phone Number, Tags, Full Name, Email, Time zone, Custom Fields and more.
Once edit the contact, click **Save**.
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.rampwin.com/english/contact-info.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
in the contact info.
