# Workflow

**Criteria Router**: Route the workflow based on specific criteria such as message content, user attributes, or other conditions.

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**Jump to Automation**: Jump to a specific automation flow based on criteria.

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FggnT6PaEa4QBYBfTP7vb%2Fimage.png?alt=media&#x26;token=1b2e23ed-ed71-4a99-9e36-6ae290279f88" alt=""><figcaption></figcaption></figure>

**Delay Execution**: Introduce delays where necessary to control the timing of actions.

<figure><img src="https://479287101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsFoWrex7Ww5gHYnrplCG%2Fuploads%2FBdfi62baaW5gsdl5BWpC%2Fimage.png?alt=media&#x26;token=a651b6ef-8493-4242-a81a-ae7bb03f5458" alt=""><figcaption></figcaption></figure>