# Messaging

* **Auto Reply Template Message**: Set up automated responses using predefined templates.
* If you've created a WhatsApp Template Message and want to send it automatically based on Trigger and its Condition, you can use the **Auto Reply Template Message** in the Workflow Step. This Automation only works for WhatsApp Official API Channels:
* Click on the Add Workflow Step **→** then select **Auto Reply Template Message** in the Action Type.
* After selecting the action type, select the template you've created before. 
* Then, preview your message template and click **Add**

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**Auto Reply Button/Option/Products**: Send automated replies that include buttons for options or product selections.

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* **Auto Reply and Collect User Inputs**: Automate responses that also collect inputs from the user for further processing.
* If you want to ask users bot questions and want to save their responses in the contact fields, you can use this Workflow Step.

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Under this, you've to define a question in the *Question* field, and for the answer, you need to select a contact field from the *Save To Contact Attribute* option.

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There are a total of 11 Contact Attributes you can select from to save the answer.&#x20;

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