# Messaging

* **Auto Reply Template Message**: Set up automated responses using predefined templates.
* If you've created a WhatsApp Template Message and want to send it automatically based on Trigger and its Condition, you can use the **Auto Reply Template Message** in the Workflow Step. This Automation only works for WhatsApp Official API Channels:
* Click on the Add Workflow Step **→** then select **Auto Reply Template Message** in the Action Type.
* After selecting the action type, select the template you've created before. 
* Then, preview your message template and click **Add**

<figure><img src="/files/QvWFbU0AqD36TnV4fbNU" alt=""><figcaption></figcaption></figure>

**Auto Reply Button/Option/Products**: Send automated replies that include buttons for options or product selections.

<figure><img src="/files/UpLi4ZjUKp9myKW7lSq4" alt=""><figcaption></figcaption></figure>

* **Auto Reply and Collect User Inputs**: Automate responses that also collect inputs from the user for further processing.
* If you want to ask users bot questions and want to save their responses in the contact fields, you can use this Workflow Step.

<figure><img src="/files/K7uHKzmyY3lZYkk2mUw0" alt=""><figcaption></figcaption></figure>

Under this, you've to define a question in the *Question* field, and for the answer, you need to select a contact field from the *Save To Contact Attribute* option.

<figure><img src="/files/3LDTemfzwJoTvTEaVwzH" alt=""><figcaption></figcaption></figure>

There are a total of 11 Contact Attributes you can select from to save the answer.&#x20;

<figure><img src="/files/IFsU9arucaJhe4DtZE6F" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rampwin.com/automation-workflow/messaging.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.